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FAQ's
How can I track my order?
For information on your order, please contact us using the contact form above.
Orders before 3pm on Monday - Friday are usually dispatched the same day, while orders after 3pm are dispatched the following day.
Orders placed on weekends are dispatched on Monday, except for bank holidays. In which case your order is dispatched the next working day.
Do you accept returns?
If you've decided to return your order, we’re happy to help! We can offer a refund for any undamaged and unopened pouches of Eve Biology within 14 days of purchase, based on the original price paid. Just contact us using the form above and we’ll guide you through the easy steps to start the return process.