Privacy Policy

Eve Biology™ Ltd, a company incorporated in Scotland Registered Number SC568425, whose registered address is 25 Sandyford Place Glasgow Scotland G3 7NG, understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, https://evebiology.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.

1.     Definitions and Interpretation 

In this Policy, the following terms shall have the following meanings:  

“Cookie”

means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below;

“Cookie Law”

means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;

“Personal Data”

means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and

“We/Us/Our”

Eve Biology™ Ltd is the controller and responsible for your personal data (collectively referred to as “Eve Biology™”, “we”, “us” or “our” in this privacy notice).

 

2.    Information About Us

2.1    Our VAT number is 321907617.

2.2    Eve Biology™ have appointed a Data Protection Officer (DPO) who is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, please

 contact our Data Protection Officer using the details set out below.

2.3    CONTACT DETAILS

Full name of legal entity: Eve Biology™ Ltd
Full title: Data Protection Officer
Email address: dpo@evebiology.com
Postal address: 25 Sandyford Place Glasgow Scotland G3 7NG

3.    What Does This Policy Cover?

This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.

4.    Your Rights

As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
The right to be informed about Our collection and use of personal data;
The right of access to the personal data We hold about you (see section 12);
The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
The right to restrict (i.e. prevent) the processing of your personal data;
The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
The right to object to Us using your personal data for particular purposes; and

 Rights with respect to automated decision making and profiling.
If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office details of which can be found here https://ico.org.uk/ 
For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.

5.    What Data Do We Collect?

Depending upon your use of Our Site, We may collect some or all of the following personal and non-personal data (please also see section 13 on Our use of Cookies and similar technologies) grouped in the following way:
Identity Data includes first name, last name, username or similar identifier, title, date of birth and gender.

Contact Data includes billing address, delivery address, email address and telephone numbers.
Financial Data includes bank account and payment card details.
Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback, survey responses and other interactions with us.
Usage Data includes information about how you use our website, products and services.
Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.
We do not explicitly collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). 
However, we do collect information that could be used to infer Special Categories of Personal Data about you. This includes details that you provide us with when you select your account preferences. Please know that we will not use these preferences to make any inferences about Special Categories of Personal Data about you. These details will only be used to provide you with product recommendations that we think you will like. You have complete control over whether to disclose this information, we do not require it to be provided in order to have access to our website or submit an order for one of our products.
Please note that if you provide us with this information, we will process it on your explicit consent. You can withdraw this consent at any time, by contacting us to request that we stop processing such information.

6.    How Do We Use Your Data?

All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times.
Our use of your personal data will always have a lawful basis, either because it is necessary for Our performance of a contract with you, because you have consented to Our use of your personal data (e.g. by subscribing to emails), or because it is in Our legitimate interests. Specifically, We may use your data for the following purposes:
Providing and managing your access to Our Site

Personalising and tailoring your experience on Our Site;

Supplying Our products AND/OR services to you (please note that We require your personal data in order to enter into a contract with you);

Personalising and tailoring Our products AND/OR services for you;

Replying to emails from you;

Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by unsubscribing within emails, or by contacting us at any time.

Market research;

Analysing your use of Our Site and gathering feedback to enable Us to continually improve Our Site and your user experience;

for researching trends and demographics.

With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email AND/OR mobile AND/OR text message AND/OR post with information, news and offers on Our products AND/OR services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
You have the right to withdraw your consent to Us using your personal data at any time, and to request that We delete it.

    7.    Where Do We Store Your Data?

      Some or all of your data may be stored or transferred outside of the UK and European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using Our Site and submitting information to Us. If We do store or transfer data outside the EEA, We will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the EEA and under the GDPR. Such steps may include, but not be limited to, the use of legally binding contractual terms between Us and any third parties We engage and the use of the EU-approved Model Contractual Arrangements or in the United States of America, Privacy Shield. Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.

      We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

      How Do We Collect Your Data
      We use different methods to collect data from and about you including:
      • Direct interactions. You may give us your Identity, Contact, and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you: 
        • apply for our products or services;
        • create an account on our website;
        • subscribe to our service or publications;
        • request marketing to be sent to you;
        • enter a competition, promotion or survey; or
        • give us some feedback.
      • Automated technologies or interactions. As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies. Please see our cookie policy for further details.
        • Third parties or publicly available sources. We may receive personal data about you from various third parties as set out below:
          • Technical Data from the following parties:

          (a)  Google Analytics, which allows us to understand how visitors are interacting with our website, and to allow us to optimise the site to drive better performance.

          (b)  Facebook, Post Affiliate Pro, Awin, and Google which use targeting cookies to track referrals from other sites.

          (c)  Contact, Financial and Transaction Data from providers of technical, payment and delivery services. Contact Data from anyone that refers you via a refer-a-friend scheme.

          8.    Do We Share Your Data?

          We may sometimes contract with third parties to supply products and services to you on Our behalf. These may include payment processing, delivery of goods, search engine facilities, advertising, and marketing. In some cases, the third parties may require access to some or all of your data. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.

          We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.

          In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.

          9.    What Happens If Our Business Changes Hands?

          We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.

          In the event that any of your data is to be transferred in such a manner, you will not be contacted in advance and informed of the changes. 

          10.    How Can You Control Your Data?

          When you submit personal data via Our Site, you may be given options to restrict Our use of your data. In particular, We aim to give you strong controls on Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails).

          11.    Your Right to Withhold Information

          You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.


          12. How Do I Access My Personal Data?

          If you want to know what personal data We have about you, you can ask Us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.

          All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 15.

          There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover Our administrative costs in responding.

          We aim to respond to your subject access request within one month of receiving it. Normally, We aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date We receive your request. You will be kept fully informed of Our progress.

          13.    Our Use of Cookies

          A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

          Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products and services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.

          By using Our Site you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than Us. Third party Cookies are used on Our Site for marketing needs. These Cookies are not integral to the functioning of Our Site and your use and experience of Our Site will not be impaired by refusing consent to them.

          All Cookies used by and on Our Site are used in accordance with current Cookie Law.

          Before Cookies are placed on your computer or device, you will be shown via a prompt such as a pop-up requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended.

          Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. You can set your cookie preference when you first visit our site based on your own preferences.

          We categorise our cookies into two types:

          Essential cookies. These cookies enable core functionality of the website. Without these cookies the website can not function properly. They help to make a website usable by enabling basic functionality.

          Marketing cookies. These cookies are used to track and collect visitors' actions on the website. Cookies store user data and behaviour information, which allows advertising services to target more audience groups. Also, more customised user experience can be provided according to collected information.

          Our Site uses analytics services provided by Google Analytics, Shopify and Microsoft. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however, whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.

          The analytics service(s) used by Our Site use(s) Cookies to gather the required information.

          The analytics service(s) used by Our Site use(s) the following Cookies:

          Cookie Name

          Cookie Provider

          Cookie Type

          Cookie Description

          Cookie Lifetime

          _ga

          Google Analytics

          1st Party

          Used to distinguish users.

          2 years

          _gid

          Google Analytics

          1st Party

          Used to distinguish users.

          1 day

          _gat

          Google Analytics

          1st Party

          Used to throttle request rate.

          1 minute

          _gcl_au

          Google

          1st Party

          Google Ad sense cookie for "Conversion Linker" functionality - it takes information in ad clicks and stores it in a first-party cookie so that conversions can be attributed outside the landing page.

          3 months

          _dc_gtm_*

          Google

          1st Party

          This cookie is used by Google Analytics to throttle request rate.

          1 minute

          _gali

          Google

          1st Party

          used by Google Analytics to determine which links on a page that are being clicked

          30s

          MR

          microsoft

          3rd Party

          Indicates whether to refresh MUID.

          MUID

          Microsoft

          3rd Party

          To measure the visitors’ actions after they click through from an advert. Expires after each visit

          _landing_page

          Shopify Analytics

          1st Party

          Track landing pages.

          2w

          _orig_referrer

          Shopify Analytics

          1st Party

          Track landing pages.

          2w

          _s

          Shopify Analytics

          1st Party

          Shopify analytics.

          30min

          _shopify_d

          Shopify Analytics

          1st Party

          Shopify analytics.

          session

          _shopify_fs

          Shopify Analytics

          1st Party

          Shopify analytics.

          30min

          _shopify_s

          Shopify Analytics

          1st Party

          Shopify analytics.

          30min

          _shopify_sa_p

          Shopify Analytics

          1st Party

          Shopify analytics relating to marketing & referrals.

          30min

          _shopify_sa_t

          Shopify Analytics

          1st Party

          Shopify analytics relating to marketing & referrals.

          30min

          _shopify_y

          Shopify Analytics

          1st Party

          Shopify analytics.

          1y

          _y

          Shopify Analytics

          1st Party

          Shopify analytics.

          1y

          _shopify_evids

          Shopify Analytics

          1st Party

          Shopify analytics.

          session

          _shopify_ga

          Shopify Analytics

          1st Party

          Shopify and Google Analytics.

          session

          customer_auth_provider

          Shopify Analytics

          1st Party

          Shopify analytics.

          session

          customer_auth_session_created_at

          Shopify Analytics

          1st Party

          Shopify analytics.

          session



          In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

          You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.

          It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.

          14.    Contacting Us

          If you have any questions about Our Site or this Privacy Policy, please contact Us by email at dpo@evebiology.com, or by post at 25 Sandyford Place Glasgow Scotland G3 7NG. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).

          15.    Changes to Our Privacy Policy

          We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.